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    Installing and Upgrading onCourse
        
          Not quite sure how or where to install the onCourse server and client software? Let our friendly technicians guide you through the download, install and initial set up process to get you up and running in no time.
        
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  VET Courses and Outcomes
        
          For RTO customers who need to create courses with Qualifications and Units of Competency. How to set up VET courses, specify nominal hours and enter outcomes at the completion of training. Plenty of opportunity for questions.
        
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      This course has no current classes. Please the waiting list.
Certificates and Statements of Attainment
        
          For RTO customers who wish to know more about creating AQF compliant certificates out of onCourse at the completion of student training. Meeting AQTF requirements regarding Certificate recall and re-issue also discussed.
        
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      This course has no current classes. Please the waiting list.
CSWE Program Management
        
          For colleges who deliver student focused English training from the Certificate in Spoken and Written English programs. We will guide you through the set up of classes, recording of outcomes and issuing of certificates, working through some of the specific features and reports in onCourse specifically designed to ensure your AVETMISS compliance in relation to these programs.
        
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      This course has no current classes. Please the waiting list.
Class Cancellation, Transfers and Refunds
        
          Recomended for office managers and advanced onCourse users, this training program covers the onCourse reports and process involved in deciding to cancel a class, contacting students and processing refunds. A sample datafile will be provided prior to class, and you will need install a local copy of the server to complete the exercises.
        
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      This course has no current classes. Please the waiting list.
Tutor Record Management for AQTF
        
          The AQTF requires you to verify your tutors qualifications and experience, maintain professional development records and make available to auditors a matrix of this information on request. Learn how tools, including the ish onCourse product, can assist with this administrative requirement to keep you on track with compliance.
        
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      This course has no current classes. Please the waiting list.
Email Filtering and Security
        
          Is your business at a stage where running your own email server would be preferable to using your ISPs email accounts? Find out more regarding cost effective solutions for taking control of your businesses electronic communication and ridding your business of unwanted email.Or do you want to take revenge on those who spammed you?First changeSecond changeThird change
        
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      This course has no current classes. Please the waiting list.
SMS Marketing - getting it right first time
        
          The secrets to using SMS as an effective method of customer contact, without being intrusive or irritating. What types of messages will your customers find beneficial and what promotions are better suited to more traditional methods of communication? A discussion of Australian advertising law and opportunities for questions also.
        
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      This course has no current classes. Please the waiting list.
Effective use of Discounts and Promotions
        
          Offering a special discount can entice a reluctant customer through the door, but if done incorrectly, can cost you money your customer was willing to pay. Discussion of price point modelling, just-in-time promotions and premium service packages will leave with plenty of ideas to implement in your business.
        
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      This course has no current classes. Please the waiting list.
Income, Expenses, Assets and Liabilities
        
          Take the opportunity to discuss how onCourse manages your finances with the integrated general ledger, ensuring that you are always on top of your financial position and able to identify and provide refunds for courses as yet undelivered. Be able to provide the reports that will keep your auditors happy.
        
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